FAQ

Frequently Asked Questions

How can I get in contact with someone if I cannot find an answer to my
question on the frequently asked question page?
Contact us by sending an email at any time to
info@gymslutonline.com  and we will try our best to get back to you within
24-72 business hours if not sooner. If applies, please have your order
number included in the email.

How do I know If I’m getting my correct size?

We understand that it may be
hard to determine your size in each item however each item vary depending on the vendor and a lot of factors go into the sizing such as fabric, stretch etc. We do try our best to sometimes note in the description if the item runs small or true to
size. Please note we are not responsible if an item does not fit the way it is expected use your discretion. However, we do offer store credit. Please see the RETURN POLICY information page.

How can I change/add a product on my order? 
Once your has been placed there cannot be any modifications. We ask that
you review your order before continuing to the checkout page.
I placed an order, but never received a confirmation email. 
If you do not receive a confirmation email within a few hours of placing your order, be sure to check your spam folder and the spelling of your email.
 
How to take care of my item? 
 Wash your apparel in cold water and hang dry. You may also wash on delicate and dry with low heat.

I placed an order, but never received a confirmation email. 

If you do not receive a confirmation email within a few hours of placing your order, be sure to check your spam folder also the spelling of your email could have been entered incorrectly by mistake. If this is the case send us and email so we can provide that information to you.